Los Angeles-based hospitality executive with 14+ years of progressive international leadership, culminating in General Manager of a luxury resort with full P&L and EBITDA.

 

Background spans large-scale branded operations (Hilton) and independent luxury/resort environments, with a track record of driving occupancy, ADR, and RevPAR performance while delivering personalized, boutique-caliber guest experiences.

 

Hospitality and storytelling belong together because both require listening, empathy, clarity, and the ability to create lasting experiences.

 

Today, I help professionals, hospitality leaders, entrepreneurs, and emerging authors strengthen their voice, communicate their value, and turn experience into meaningful impact through leadership programs, advisory services, books, and storytelling education.

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My expertise includes luxury hospitality operations, leadership development, guest experience, P&L performance, workforce planning, SOPs, training, and employee relations and labor compliance.

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